Kia ora, welcome to Employment Mediation Services. Apply for Employment Mediation or submit a Record of Settlement.

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We are currently experiencing significant demand for mediation assistance, with a wait period of approximately 4 to 7 weeks. We apologise for any inconvenience caused by the delay. For Records of Settlement certification you can expect a response within 7 days.

What you will need to submit online:


For a Mediation Request:

  • a working email address
  • a RealMe® Login
  • contact information for both parties

For a Record of Settlement:

  • a working email address
  • a saved scanned copy of your Record of Settlement, signed by both parties or authorised representatives
  • a RealMe® Login
  • contact information for both parties for the signatories to the Record of Settlement if signed by an authorised representative, a copy of authorisation is required


For further information on resolving employment relation problems click here: https://www.employment.govt.nz/resolving-problems/