We are currently experiencing significant demand for mediation assistance, with a wait period of approximately 4 to 7 weeks. We apologise for any inconvenience caused by the delay. For Records of Settlement certification you can expect a response within 7 days.
What you will need to submit online:
For a Mediation Request:
- a working email address
- a RealMe® Login
- contact information for both parties
For a Record of Settlement:
- a working email address
- a saved scanned copy of your Record of Settlement, signed by both parties or authorised representatives
- a RealMe® Login
- contact information for both parties for the signatories to the Record of Settlement if signed by an authorised representative, a copy of authorisation is required
For further information on resolving employment relation problems click here:
https://www.employment.govt.nz/resolving-problems/